Privacy Policy

What we collect, why we need it, who can see it, and how to get it deleted. Written to match exactly what the app does.

Effective 14 November 2026 · Applies to the Qisso app and this website

1Who we are

Qisso is run by Saurabh Shinde, based in Pune, Maharashtra, India ("we", "us"). We decide how your personal data is used, which makes us the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023.

By creating an account you agree to this policy and our Terms of Service. The app asks for this consent before it collects anything beyond your email address.

2What we collect

Information you give us

Who you'd like to meet can reveal your sexual orientation, and your story may include things like your religion or community if you choose to write about them. We use these only to run Qisso for you, as described below. You don't have to include them in your story.

Information created as you use Qisso

• Activity: which stories you were shown each day (so we don't show them again), requests you sent and received with their status, connections, and your early-member number or waitlist place (kept by us, not shown to other members).
• Sign-in records: one-time codes (stored only in scrambled, "hashed" form, for 5 minutes), and sign-in tokens that keep you logged in for up to 30 days.
• Technical data: your IP address, used to limit how many codes and requests can be made from one place, to stop spam and abuse. Our servers' logs may also record it. Logs don't contain your codes, tokens or message text.
• Error reports: if the app or server hits an error, we may record technical details to fix it. These don't include your messages, story or contact details.

What we don't collect

• No photos. Qisso doesn't ask for any.
• No location tracking. Your city is what you type in.
• No contacts, call logs or SMS from your phone.
• No advertising IDs and no advertising trackers.
• No usage analytics. The app has a switch for optional, anonymous usage data, and it's off unless you turn it on. We don't collect any analytics today; we'll update this policy before we start.

3Why we use it

• To sign you in and keep your account secure: your email (or Google account) and one-time codes.
• To keep Qisso for adults: your date of birth confirms you're 18 or over.
• To show you stories that fit, and show yours to people looking for someone like you: your gender, who you'd like to meet, age range, city, languages and intention.
• To run requests and chats: delivering notes, limiting how many requests each person receives a day, and ordering incoming requests (see section 5).
• To keep the community balanced: we use gender to manage the waitlist when many more men than women are joining, and to count our first members.
• To keep people safe: reviewing stories, warning about likely scams, handling reports, and suspending accounts that break our Terms.
• To fix problems and keep the service running.
• To meet legal duties, such as responding to lawful requests from authorities.

We don't use your data for advertising and we don't sell it.

4What other members see

• Your story appears only to people whose preferences match you, and only after it has been approved.
• A connection note is seen only by the person you send it to, with the part of their story it replies to. Messages are seen only by the two people in the conversation.
• If you block someone, they can no longer see your story or contact you.
• You can pause Discover or requests in Settings at any time.

5Automatic checks and moderation

To keep Qisso respectful and safe, some checks run automatically:

• Stories and notes are checked for abusive words and for contact details (phone numbers, emails, links and social handles), which aren't allowed there. If something is found, you're asked to change it before it's saved or sent.
• Notes are compared with notes you've sent in the last 30 days. If a new note is almost the same as an earlier one, you're warned; after repeated near-copies, such notes are refused.
• Messages that contain contact details ask you to confirm before they're sent, so nobody shares a number by accident.
• Messages are also checked for common scam signs, such as asking for money or pushing to move off the app. If one is found, the receiver sees a safety reminder next to it, and the type of sign found is saved with the message. The message is still delivered; nobody reads it because of this check.
• Incoming requests are ordered using signals such as how much care went into the note. This score is internal and never shown to anyone.

People involved: a moderator reads every new story, and every story edit, before it goes live. Moderators look at a conversation only when one of the people in it reports the other, and then only that conversation. Every moderator action is recorded in an audit log.

6Who we share it with

We share personal data only with providers who help us run Qisso, and only what each one needs:

Some of these providers process data outside India. Where they do, we rely on their contractual commitments to protect it, and we follow any restrictions the Government of India sets on transfers to specific countries.

We may also disclose data when the law requires it, for example to a court or a law enforcement agency with a valid legal request, or when it's needed to protect someone's safety. If Qisso is ever sold or merged, your data would move to the new owner under this policy, and we'd tell you first.

7How long we keep it

While your account is open, we keep your data so the app works. When you delete your account:

Messages and notes you received from others are part of their conversations and stay in their accounts.

8Your rights and choices

Under the Digital Personal Data Protection Act, 2023 you have the right to:

• Know what personal data we hold about you and how we use it.
• Correct or update it. You can edit your story, profile and preferences in the app.
• Erase it. Delete your account in the app (My Story → Delete account), or see how to delete your account.
• Withdraw consent at any time. Withdrawing consent means deleting your account, since we can't run a dating profile without the data above. You can switch optional usage data off at any time in Settings.
• Nominate someone to exercise these rights for you if you die or become unable to.
• Raise a grievance with our Grievance Officer (below) and, if you aren't satisfied, with the Data Protection Board of India.

To make any request, email grievance@qisso.in from the email address on your account, so we can confirm it's you.

9Adults only

Qisso is only for people aged 18 and over. If the date of birth entered at sign-up is under 18, the account is blocked straight away and can't continue. We keep a record of that blocked sign-in so the same email can't simply try again. If you believe someone under 18 is using Qisso, report them in the app or email us, and we'll act quickly.

10How we protect it

• All traffic between the app and our servers is encrypted (HTTPS).
• One-time codes are stored only in hashed form and expire after 5 minutes; failed attempts are limited.
• Sign-in tokens are short-lived, rotate on use, and are revoked when you sign out or delete your account.
• Only a small number of moderators can access the admin tools; their access is re-checked on every action, and every action is logged.

No system is perfectly secure. If a breach ever affects your personal data, we'll tell you and the Data Protection Board as the law requires.

11Changes to this policy

If we change this policy, we'll update the date at the top. If a change matters, for example a new kind of data or a new provider, we'll tell you in the app before it takes effect and, where needed, ask for your consent again.

12Contact and grievances

For anything else, write to support@qisso.in.